A: We currently ship to most countries in North America, Europe, and Asia. If you're unsure whether we ship to your location, feel free to reach out to our team!

A: Yes! We offer free shipping on orders over [your set amount]. We also run occasional free shipping promotions—follow us on Instagram or TikTok to stay in the loop!

A: Absolutely! Once your order is shipped, you'll receive a tracking link via email. If you don’t see it, check your spam folder or contact us directly.

A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods based on your location.

A: We offer hassle-free returns within 14 days of delivery for unused and undamaged items. Just email us at leftpawpets@gmail.com with your order number and reason, and we’ll help you with the process.

A: We're so sorry! Please email us within 5 days of receiving your order with clear photos of the damage. We'll make it right with a replacement or refund.

A: For every order, we donate 1 pound of pet food to an animal shelter. No forms, no extra steps. You shop—we give.

A: Not yet! Right now we distribute food based on shelter need and timing. But we're working on ways to give customers more choice in the future.

A: You can visit our [Impact Page] to see real-time updates, including how much food we've donated and which shelters we've supported.

A: Right now, our focus is food—because it’s the most urgent need for shelters. But we're exploring more ways to give back soon!

A: Yes, please! We're always looking to expand our network of trusted shelters.

A: You can reach us at leftpawpets@gmail.com or send a message through our Contact Page. We typically reply within 24–48 hours.